Engagement Inbox

Every conversation
in one inbox

DMs, post comments, approvals, and action items from every connected account, handled in one shared place so nothing slips through.

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All your engagement, unified

Stop hopping between apps to keep up. Comments and messages flow into one inbox your whole team can work from.

  • Organized streams for All, Direct Messages, Post Threads, Approvals, Actions, and Platform.
  • Comments and DMs ingested from Facebook, Instagram, and YouTube.
  • Reply from the inbox without leaving Four Hawk.
  • Search and archive to keep the queue under control.

Action items so nothing slips

The inbox isn't just messages. It's everything that needs a human, surfaced so your team can clear it.

  • Pending approvals, failed publishes, and change requests appear as action items.
  • Unread badges in the sidebar show what's waiting at a glance.
  • Inline approve and request-changes right from the action card.

Collaborate internally, too

Engagement isn't only with the public. Keep the team and the client talking in the same workspace as the work.

  • Team direct messages and per-post comment threads with the client.
  • Configurable email notifications per event type, per person.
  • Participants pulled automatically from each post's client and your admins.

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Approvals

Approve and request changes without leaving the inbox.

Publishing

Jump from a failed-publish action straight to the post.

Analytics

Understand the engagement behind every conversation.

Keep every conversation in one place

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